
Benjamin
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Total activity8
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Last activity
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Activity overview
Latest activity by Benjamin-
Benjamin commented,
Excellent - thanks - I will look into that! :-)
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Benjamin commented,
Hi Jalle, Thanks for your reply! Okay I understand - but if we get 100 cases every day, that will be messy to work with. I also read about "side converstations", but I'm not sure if that can to th...
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Benjamin commented,
Btw, I have a Professional plan
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Benjamin created a post,
Reply to ricket from other e-mail adress
Hi, Is it possible for at third user to reply into a ticket thread by e-mail? This is the case: - We offer help to make complains to people with cancelled ticket for airplanes 1. I have a clie...
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Benjamin commented,
Hi Jacob Excellent - I was not aware that I could use API to edit Zendesk tickets, I will look into that. Thanks for you help!
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Benjamin created a post,
How do i solve 9K tickets in bulk?
AnsweredHi! - I have a Support Essential plan I've been using Zendesk a bit wrong the past years, I have ansvered the support tickets directly from my mail, which today has given me just under 10.000 unso...