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Benjamin

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  • Reply to ricket from other e-mail adress

    1. Community
    2. Support Q&A

    Hi,  Is it possible for at third user to reply into a ticket thread by e-mail?    This is the case:  - We offer help to make complains to people with cancelled ticket for airplanes 1. I have a clie...

    • Benjamin
    • Created
    • 2 followers
    • 5 comments
    • 0 votes

  • How do i solve 9K tickets in bulk?

    Answered
    1. Community
    2. Support Q&A

    Hi!  - I have a Support Essential plan I've been using Zendesk a bit wrong the past years, I have ansvered the support tickets directly from my mail, which today has given me just under 10.000 unso...

    • Benjamin
    • Created
    • 2 followers
    • 3 comments
    • 0 votes