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sondre pedersen

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Latest activity by sondre pedersen
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    sondre pedersen commented,

    A workaround i do for the time being is to create a hidden field which states whether or not ticket was closed by merge by using Triggers based on the Ticket Tag, one trigger which fills out the fi...

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    sondre pedersen created a post,

    Exclude ticket tags

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    This was an issue in Insights as well, default functionality of excluding ticket tags doesn't work, and the number shown increases. Workaround in insights was to create a custom metric which you wo...