Donny Michel
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Total activity9
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Last activity
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Activity overview
Latest activity by Donny Michel-
Donny Michel commented,
Awesome! thank you
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Donny Michel commented,
Hi, I am not sure if i am in the right spot but I am getting duplicate emails sent to me when a new ticket is submitted. Also, emails are going to the email we signed up with (Hello@ourcompany.co...
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Donny Michel commented,
Hi, When ever the client sends in a support ticket, there is dummy text that says the following: “Your request (6) has been received and is being reviewed by our support staff. To add addition...
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Donny Michel commented,
Hey Andrew, I was able to create a password but i keep getting this message when i try to log into the plugin: "We could not authenticate you with Zendesk, please try again!" I was able to log in...
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Donny Michel commented,
Hi @jessie, Thanks for sending that over! I was able to reorder but i do not see the info getting passed over in the ticket. am I missing something?
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Donny Michel commented,
Hi, I added the Zendesk plugin to my wordpress site and i am having issues logging in. When I log into zendesk directly, I use Gsuite however the plugin asks for a username and password but doesnt...
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Donny Michel commented,
Hi, Is there a way to rearrange ticket fields? I was able to add a few custom fields but they add to the bottom of the form and i need them in a different order. Thanks