David Birchmier
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Activity overview
Latest activity by David Birchmier-
David Birchmier commented,
Tymeshift (A WFM made exclusively for Zendesk) tracks and allows you to report on skipped tickets as well as skip rate. Disclaimer: I work for Tymeshift & this is Shameless plug but I hope it help...
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David Birchmier commented,
Tymeshift (A WFM made exclusively for Zendesk) tracks and allows you to report on skipped tickets as well as skip rate. Shameless plug but hope this helps out. :)