Roch156

1. Community
2. Support Q&A
3. Reply with support address the customer emailed to

Thanks Carsten! That App works brilliant! Last question. Email replies from my support address do not show the signature. I know how to add signature to Agents signatures, can I also add signatures...

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• Roch156
• Created October 04, 2016 14:19
• 0 votes

1. Community
2. Support Q&A
3. Reply with support address the customer emailed to

OK, it works now but I don't understand who I can switch the replying support address. If someone emails to returns@....com, can I reply with customerservice@....com without setting up a new agent?

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• Roch156
• Created October 02, 2016 09:08
• 0 votes

1. Support
2. ...
3. Email
4. Customizing your templates for email notifications

Hello everyone, this topic is great however and having a hard to making the email look like a "normal" email in terms of font and alignment. 1. Im not sure if the padding/margin adjustments I made ...

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• Roch156
• Created October 02, 2016 08:20
• 0 votes

1. Community
2. Support Q&A
3. Reply with support address the customer emailed to

Thanks for your fast comment! I just tried again but unfortunately it is always the group admin who is replying. Even if I change the name by hand, it will still reply with the admin address. I gue...

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• Roch156
• Created September 30, 2016 07:12
• 0 votes