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Recent activity by Roch156 Sort by recent activity Recent activity Votes
  • Is my registration address also an agent?


    Hello everyone, I saw I can't have my registration address as a support address. It is already my ADMIN. But is this address an "agent" at the same time? I wanted to make my registration address my...

  • I successfully changed layout of a ticket, but ....

    Hello everyone, this perfectly helped changing the layout of a ticket to help that the tickets looks like a privat email. https://support.zendesk.com/hc/en-us/articles/203661346-Setting-up-an-unfor...

  • Reply with support address the customer emailed to

    Hello everyone,   I'm new here and currently using the trial. I plan to take the team plan. I only want to have 1 agent but I saw I can set up several support addresses. My question: If someone ema...