Steve Starzyk

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Latest activity by Steve Starzyk
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    Steve Starzyk commented,

    I'd like to have a trigger run when a ticket is changed to Solved, and then 3 days later an automation runs to change the status to Closed, at which point I'd like another trigger to run. What is t...

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    Steve Starzyk created a post,

    Feature Request: Change the Welcome Email Subject Line

    I think it would be a great feature to be able to change the subject line (and content/format) of any email that Zendesk sends. Specifically, I'm referring to the welcome email that is sent when a ...