Zendesk Team
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Activity overview
Latest activity by Zendesk Team-
Zendesk Team created an article,
[Ukrainian] Продовження ефективної підтримки клієнтів під час стихійного лиха або місцевих і регіональних надзвичайних подій
You are viewing the Ukrainian version of Continuing effective customer service during natural disasters or local or regional events. Через стихійне лихо або інші руйнівні місцеві чи регіональні ...
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Zendesk Team created an article,
Why are all of my end users called Mobile App User?
Question Why are all of my end-users called Mobile App User in the Support SDK? Answer If you see a lot of end users called Mobile App User, that means that they all come from your SDK integration....
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Zendesk Team created an article,
What's new: May 2017 roundup
This article provides a roundup of the new features released in Zendesk over the last few months. To learn more about these features, register for the What's New webinar. Zendesk Support featur...
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Zendesk Team created an article,
What's new: August 2017 roundup
This article provides a roundup of the new features released in Zendesk over the last few months. To learn more about these features, register for the What's New webinar. Zendesk Support feature...
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Zendesk Team created an article,
Installing and using the SLA Event Tracker app
The SLA Event Tracker App provides a quick and easy interface that displays Service Level Agreement (SLA) data about the ticket in Zendesk Support. The app provides an agent with a quick view of a...
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Zendesk Team created an article,
What's new: November 2017 roundup
This article provides a roundup of the new features released in Zendesk over the last few months. To learn more about these features, register for the What's New webinar. Zendesk Support featur...
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Zendesk Team created an article,
How Zendesk removes support for external technologies (browsers, devices and integrations)?
Just like all software, there are external technologies that can influence the services and features we can offer. Technology and businesses change all the time. Many improve, but some become dated...
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Zendesk Team created an article,
Zendesk Bug Bounty Program
Brief Overview Zendesk will engage with security researchers when vulnerabilities are reported to us as described here. We will validate, respond, and fix vulnerabilities in support of our commitme...
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Zendesk Team created an article,
How can I troubleshoot attachments issues?
Question How can I troubleshoot attachments issues? Answer The most common problem with attachments is when a customer tries to send an attachment that's too big. In this case, a warning appears in...
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Zendesk Team created an article,
Eliminate ticket form confusion using conditional fields🧐
Zendesk From Home is a video series created by our Customer Success team to share best practices in an interactive, human, and bite-sized way. Click here to submit your idea for a topic we should c...