Alessandro Battistini
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Recent activity by Alessandro Battistini-
Hi Espartan Code, You can see the example on this article as mentioned in the following part: Use the zESetting Javascript API with the key `webWidget.authentication.chat.jwtFn` to provide a funct...
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Hi Pankaj, We don't have an option that allows to show all the Help Center in the chat, however, you can show suggested articles as mentioned in the article About Contextual Help for the Web Widget...
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Hi Kevin, The response time and wait time are separate metrics in Chat Analytics:
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Hi Oscar, The social tickets work as normal tickets, in this case the tickets will closed after X days which X depends on your automation that close the solved ticket (Close ticket 4 days after sta...