Hi Jim Bickelhaupt

It seems you're interested in setting up an outage page where your end-users can find information on scheduled maintenance or post-incident reports about unplanned outages. In Zendesk, we've established a section in our help center called "Service Notifications" under the "Zendesk Updates" category. This section contains all notices related to scheduled maintenance and incident reports. You can find it at the following link: https://support.zendesk.com/hc/en-us/sections/4405298854426-Service-notifications Your users can follow the section to be notified of new updates.

Sharing this article for reference: https://support.zendesk.com/hc/en-us/articles/4408839258778-Creating-and-editing-articles-in-the-knowledge-base

Does this solution meet your needs, or are you looking for something different?