Attila Takacs
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Total activity110
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Last activity
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Activity overview
Latest activity by Attila Takacs-
Attila Takacs created an article,
Scheduled Maintenance - April 15, 2022 - Pod 28 Database Maintenance
Zendesk will perform critical maintenance which will impact performance for a subset of customers on Pod 28 on April 15, 2022 at the time listed below. Customers on impacted clusters will be notifi...
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Attila Takacs created an article,
Scheduled Maintenance - April 24, 2022 - Chat & Agent Workspace | All customers
Summary On April 24, 2022 at 07:00 UTC, Zendesk performed a planned maintenance activity to upgrade Zendesk Chat infrastructure. This maintenance was scheduled to be completed by 08:00 UTC, but due...
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Attila Takacs created an article,
[UPDATED] Scheduled Maintenances - April, 2022 - Multiple dates and Pods
Zendesk will perform critical maintenance which will impact performance for a subset of customers in the Pods' specific clusters during the month of April, on the dates and times listed below. I...
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Attila Takacs commented,
DUE TO TECHNICAL REASONS THIS MAINTENANCE WILL BE POSTPONED. WE WILL UPDATE THIS ARTICLE ONCE WE HAVE A NEW DATE FOR THESE ACTIONS.
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Attila Takacs commented,
Post Mortem published on the 23rd of February 2022.
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Attila Takacs created an article,
[UPDATED] Scheduled Maintenance - March 21, 22 and 23 - WhatsApp Business API Clients
Zendesk will be performing scheduled maintenance on the WhatsApp Business API Clients hosted on our EU and US platforms. We have chosen to increase the maintenance window duration to spread the u...
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Attila Takacs commented,
Please note, this maintenance has been moved by 17 minutes.
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Attila Takacs created an article,
[UPDATED] Scheduled Maintenance - March 13, 2022 - Pod 18 Database Maintenance
Zendesk will perform critical maintenance which will impact performance for a subset of customers on Pod 18 on March 12, 2022 at the time listed below. Customers on impacted clusters will be notifi...
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Attila Takacs created an article,
Service Incident - February 15th, 2022 - Social Messaging | Multiple Pods - Channel Framework Connector issues
SUMMARY On February 15, 2022 from 14:24 UTC to 14:49 UTC, customers using Social Messaging via the Channel Framework Connector experienced issues with inbound and outbound messages delivery. Messa...
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Attila Takacs created an article,
Service Incident - February 15th, 2022 - Explore | EU region | Datasets Sync delay
SUMMARY On February 15, 2022 from 05:40 UTC to 14:00 UTC, Explore customers in the EU region infrastructure data centers experienced slowness in dataset updates. Timeline 12:49 UTC | 04:49 PT O...