Attila Takacs

1. Zendesk updates
2. Service notifications

Summary On April 24, 2022 at 07:00 UTC, Zendesk performed a planned maintenance activity to upgrade Zendesk Chat infrastructure. This maintenance was scheduled to be completed by 08:00 UTC, but due...

• Attila Takacs
• Edited July 22, 2022 12:03
• 30 followers
• 2 comments
• 1 vote

1. Zendesk updates
2. Service notifications

Zendesk will perform critical maintenance which will impact performance for a subset of customers in the Pods' specific clusters during the month of April, on the dates and times listed below. I...

• Attila Takacs
• Edited May 03, 2022 04:32
• 21 followers
• 6 comments
• 1 vote

1. Zendesk updates
2. Service notifications

Zendesk will perform critical maintenance which will impact performance for a subset of customers on Pod 28 on April 15, 2022 at the time listed below. Customers on impacted clusters will be notifi...

• Attila Takacs
• Edited March 29, 2022 07:57
• 3 followers
• 0 comments
• 0 votes

1. Zendesk updates
2. Service notifications

SUMMARY On February 15, 2022 from 05:40 UTC to 14:00 UTC, Explore customers in the EU region infrastructure data centers experienced slowness in dataset updates.    Timeline 12:49 UTC | 04:49 PT O...

• Attila Takacs
• Edited March 11, 2022 14:19
• 3 followers
• 1 comment
• 0 votes

1. Zendesk updates
2. Service notifications

  Zendesk will be performing scheduled maintenance on the WhatsApp Business API Clients hosted on our EU and US platforms. We have chosen to increase the maintenance window duration to spread the u...

• Attila Takacs
• Edited March 08, 2022 09:13
• 9 followers
• 2 comments
• 0 votes

1. Zendesk updates
2. Service notifications

SUMMARY On February 15, 2022 from 14:24 UTC to 14:49 UTC, customers using Social Messaging via the Channel Framework Connector experienced issues with inbound and outbound messages delivery. Messa...

• Attila Takacs
• Edited March 01, 2022 15:28
• 3 followers
• 1 comment
• 0 votes

1. Zendesk updates
2. Service notifications

SUMMARY On February 5, 2022 from 01:40 UTC to February 7, 2022 16:40 UTC, customers were unable to add a new or remove an existing WhatsApp integrations. 17:09 UTC | 09:09 PT The issue impacting t...

• Attila Takacs
• Edited March 01, 2022 13:30
• 3 followers
• 1 comment
• 0 votes

1. Zendesk updates
2. Service notifications

SUMMARY On February 3, 2022 from 10:14 UTC to 11:36 UTC, customers on POD 17 experienced performance issues and slow loading of the Support platform interface.   Timeline 11:05 UTC | 03:05 PT We ar...

• Attila Takacs
• Edited March 01, 2022 13:14
• 13 followers
• 1 comment
• 3 votes

1. Zendesk updates
2. Service notifications

Zendesk will perform critical maintenance which will impact the performance of Explore for customers hosted on our US infrastructure, on the 21st, 22nd, 23rd of February 2022 and on our EU infrastr...

• Attila Takacs
• Edited February 21, 2022 10:49
• 9 followers
• 2 comments
• 1 vote

1. Zendesk updates
2. Service notifications

Zendesk will perform critical maintenance which will impact performance for a subset of customers on Pod 18 on March 12, 2022 at the time listed below. Customers on impacted clusters will be notifi...

• Attila Takacs
• Edited February 16, 2022 07:35
• 4 followers
• 1 comment
• 0 votes