Aubree
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Total activity66
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Last activity
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Member since
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Following0 users
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Votes3
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Activity overview
Latest activity by Aubree-
Aubree commented,
Hello F. Keijmes, Apparently, an article ID is unique and is generated upon article creation so it cannot be reused. Also, you cannot set the article ID upon creation even via API given it's a rea...
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Aubree commented,
Hello Matt, The lockout duration for the password should not last longer than 5 minutes.
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Aubree commented,
Hello Shaun, Unfortunately, there's no option to change the time limit or validity of the emails. It's hard-coded into our system so there's no way to modify it. Hope this helps!
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Aubree commented,
Hello Dieter, I'm going to reach out to you directly in a ticket so we can take a closer look and see what might be going wrong here. We'll be in touch very shortly via email!
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Aubree commented,
Hello Stephen, Unfortunately, there isn't an option to sort or re-order the All Articles section alphabetically in Guide Admin. We encourage you to create a new post in the General Product Feedba...
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Aubree commented,
Hi Emanuel, The Community tab on the Native Reporting page does not have the export option.
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Aubree commented,
Hi chris dewippe, I'm going to reach out to you directly in a ticket so we can take a closer look and see what might be going wrong here. We'll be in touch very shortly via email.
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Aubree commented,
Hello Alan Suazo, Currently, our Salesforce Integration does not have an option to integrate Salesforce outbound calls with Zendesk outbound calls. However, our integration does have the following...
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Aubree commented,
Hi Alan Suazo, Can you provide more information, please? Are you interested to make calls in Zendesk but the details will also show in Salesforce or vice versa?
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Aubree commented,
Hi William Flaugher, Appreciate your response. If you see a blank end user name, that means the number is not associated with any user profile of your customers in Support at the time of the call....