Aubree
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Total activity64
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes2
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Subscriptions29
Comments
Recent activity by Aubree-
Hi Andrew, Creating a new thread for the feature request will be the best option! 😊️
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Hi Andrew, Ideally, ticket access can be restricted by roles (if an agent can't see a ticket they can't access any call recording it may contain). However, it looks like there is currently no way ...
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Hi AKS, This feature is available for Suite Team subscription and up or if you are subscribed to a Guide Professional subscription and up. You can also check this link for the pricing of each Suit...
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Hi Ole! I'm going to look into this for you; I'll be creating a ticket so we can further check your concern. You'll receive a follow-up email shortly stating your ticket has been created.
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Hi @..., I just wanted to let you know that I will be raising a ticket on your behalf and working with you on it. Please keep an eye out for my email so we can further check your concern. We apprec...
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Hi Maria, Sorry to hear about the issues you're having with Zendesk Talk. There are some things we can suggest, however, I'd like to ask some questions to better focus our troubleshooting and sugg...
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Hi Mokka Admin, As per this article: Metrics and Attributes for Zendesk Guide, the "Article Votes metric" is the average number of votes for your articles. Votes currently reflect the sum of upvote...
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Hi Steph! I'm going to look into this for you; I'll be creating a ticket so we can further check your concern. You'll receive a follow-up email shortly stating your ticket has been created.
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Hi Deividas Brasas, Not sure what the problem is there! Let's take this into a ticket and have a closer look. Keep an eye on your inbox for an email from me.
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Hi Deividas Brasas, Our apologies for the inconvenience. Can you please try removing the Zendesk Facebook App from your Facebook page then try to add the Facebook page to your new Zendesk account?...