
Ben Evans
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Last activity
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Activity overview
Latest activity by Ben Evans-
Ben Evans created an article,
Mapping attributes from Active Directory with ADFS and SAML
89304293 When using SAML login with ADFS, you can pass other values in addition to the authentication values. This article describes how to pass a user's full name, organization, phone number, rol...
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Ben Evans created an article,
Setting up single sign-on using Active Directory with ADFS and SAML
Zendesk supports single sign-on (SSO) logins through SAML 2.0. A SAML 2.0 identity provider (IDP) can take many forms, one of which is a self-hosted Active Directory Federation Services (ADFS) se...
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Ben Evans created an article,
Installing and using the Out of Office v2 app
62082233 The Out of Office v2 app is a tool for managing the availability of an agent in Zendesk Support, and ensuring that tickets assigned to unavailable agents are properly handled if update...