Ben Evans
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Votes on activity by Ben Evans-
Setting up single sign-on using Active Directory with ADFS and SAML
Zendesk supports single sign-on (SSO) logins through SAML 2.0. A SAML 2.0 identity provider (IDP) can take many forms, one of which is a self-hosted Active Directory Federation Services (ADFS) se...
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Installing and using the Out of Office v2 app
62082233 The Out of Office v2 app is a tool for managing the availability of an agent in Zendesk Support, and ensuring that tickets assigned to unavailable agents are properly handled if update...
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Mapping attributes from Active Directory with ADFS and SAML
89304293 When using SAML login with ADFS, you can pass other values in addition to the authentication values. This article describes how to pass a user's full name, organization, phone number, rol...