Billy Macken

1. Zendesk updates
2. Service notifications
3. Service Incident - June 2, 2022 - Zendesk ZBot - support.zendesk.com Support widget issues

Postmortem published June 14, 2022.

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• Billy Macken
• Created June 14, 2022 21:30
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1. Zendesk updates
2. Service notifications
3. Service Incident - June 6, 2022 - Guide | Multiple Pods - SSO redirects to blank page

Postmortem published June 8, 2022.

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• Billy Macken
• Created June 08, 2022 16:41
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1. Zendesk updates
2. Service notifications
3. Service Incident - April 11th, 2022 - Messaging | Multiple Pods - AnswerBot enabled on social channels

Postmortem published April 28, 2022.

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• Billy Macken
• Created April 28, 2022 21:16
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1. Zendesk updates
2. Service notifications
3. Service Incident - April 12th, 2022 - Chat in Agent Workspace | All Pods - Errors serving Agents

Postmortem published April 28, 2022.

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• Billy Macken
• Created April 28, 2022 18:13
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1. Zendesk updates
2. Service notifications
3. Service Incident - March 30th, 2022 - Zendesk ZBot - support.zendesk.com Support widget issues

Postmortem published April 8, 2022.

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• Billy Macken
• Created April 08, 2022 21:04
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - December 22nd, 2021 - Pods 19 and 23 - Performance Issues

Postmortem published January 6, 2022.

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• Billy Macken
• Created January 07, 2022 00:11
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1. Zendesk updates
2. Service notifications
3. Service Incident - November 9, 2021 - Data delays in Explore Dashboards (non-EU customers)

Postmortem published November 23, 2021.

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• Billy Macken
• Created November 23, 2021 22:35
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - October 21st, 2021 - Sunshine Conversations Messaging Delivery Issues

Postmortem published November 1, 2021.

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• Billy Macken
• Created November 01, 2021 17:51
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1. Zendesk updates
2. Service notifications
3. Scheduled Maintenance - November 13, 2021 - Subscription Service

Article has been updated to reflect Zuora's rescheduled window for the billing maintenance.

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• Billy Macken
• Created October 20, 2021 17:15
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1. Zendesk updates
2. Service notifications
3. Service Incident - October 6th, 2021 - Twitter Integration Issues

Postmortem published October 13, 2021. 

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• Billy Macken
• Created October 13, 2021 21:06
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