Brenda Cardinez
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Recent activity by Brenda Cardinez-
Hi Gerardo, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :) Thanks!
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Hi Toni, Once this feature is activated, then it will be available during your operating and offline hours. The Answer Bot will still be enabled before offering the contact channels that are activ...
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Hi Casey, Support Agents do not need a Jira license or access once the integration is completed. Jira issues will automatically be converted into tickets and this needs to be managed within Zendes...
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Hi there, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. Thank you!
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Hi Greg, This should be possible, tried it from my end and it works like a charm. If you're having issues with this, feel free to let us know so I can create a ticket for you and investigate this ...
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Hi Julien, I'm sorry for any inconvenience. I've created a ticket for your question so we can look into your specifics with you. Thank you!
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Hi Diane, Feel free to check out this community post https://support.zendesk.com/hc/en-us/community/posts/360049640694-User-email-verification?page=1#community_comment_360014120313 which similar t...
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Hi Ollie, I created a ticket on your behalf to further assist you with this. Thank you!
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Hi Raghav, I created a ticket on your behalf and will send it to you via email so we discuss your SSO concern. Thank you! Brenda Cardinez | Customer Advocate NEW - Zendesk offers free, on-demand t...
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Hi Sumith, To hide the widget when offline, you will just need to make sure that the offline form is deactivated from your Chat Widget settings, Forms tab. Please take note that the chat widget st...