Brett Bowser
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Total activity2540
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Last activity
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Member since
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Followed by35 users
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Activity overview
Latest activity by Brett Bowser-
Brett Bowser created a post,
Messaging Update: SLAs for Messaging channels starting October 16, 2023
Hello Community, Hope you’re having a fantastic Wednesday! We have some exciting news to share regarding the changes in our Service Level Agreements (SLAs) for Messaging channels. Starting on Octob...
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Brett Bowser commented,
Hey everyone,Thank you all for taking the time to share your feedback with us! I'm pleased to share that starting on October 16, 2023, reply time SLAs for Messaging will be available for all accoun...
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Brett Bowser commented,
Hey everyone, we actually released new in-view filter options that should help you get what you're looking for. You can find out more information in the following article: Filtering tickets in a vi...
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Brett Bowser commented,
Thanks for sharing your solution Amie!
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Brett Bowser commented,
Hey Zendesk Admin, Thanks for bringing this to our attention! I'm going to create a ticket on your behalf so our team can dig into this further and get you a response back as soon as possible. You'...
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Brett Bowser created a post,
Upcoming Improvements to Zendesk's Views Experience
Hello everyone! We're excited to announce that, in response to your feature requests and suggestions, Zendesk will be augmenting the views experience on September 29, 2023. Key Changes: The Views ...
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Brett Bowser commented,
Hey Magnus, I've updated the link so you should now have access. Thanks for bringing this to our attention!
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Brett Bowser commented,
Thanks for jumping in to help with this one Ifra! Glad you were able to ge this working on your end David :)
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Brett Bowser commented,
Hey Dave, Appreciate you bringing this to our attention and sorry for any inconvenience this has caused on your end. I'm going to create a ticket on your behalf so we can dig into this further wit...
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Brett Bowser commented,
Michael Simpson - appreciate the kind words! I'm going to create a ticket on your behalf and escalate this to our dedicated team that will work with you to get your plan adjusted. Pam Johnson, Paul...