Brett Bowser
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Total activity2310
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Last activity
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Member since
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Following0 users
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Followed by24 users
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Votes55
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Subscriptions1017
Activity overview
Latest activity by Brett Bowser-
Brett Bowser commented,
Hey Jon, Sorry to hear you're unable to access your account. I'm going to create a ticket on your behalf so our Customer Care team can dig into this further with you. You'll receive an email shortl...
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Brett Bowser commented,
Hey everyone, thanks for checking back in! I reached out to the PM in charge of this functionality and they informed me that the issue is a bit more complex than they initially thought. This is sti...
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Brett Bowser commented,
Hey Hari,I did follow up with your AE and they informed me that they had scheduled a meeting with you later in the week to get your questions answered. Can you confirm that you were able to meet an...
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Brett Bowser commented,
Hey Bahis, It looks like you have a conversation open with our Customer Support team regarding this issue. I would recommend following up with them there so they can dig into this further as this i...
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Brett Bowser commented,
Hey Faruk, Once you make the comment internal, that would hide the comment when the requester views the ticket in your Help Center if you have that option available. However, that doesn't prevent t...
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Brett Bowser commented,
Hey Hari,Thanks for bringing this to our attention! I reached out to your AE to see if they can follow up with you as soon as possible. If you have any product related questions, feel free to ask t...
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Brett Bowser commented,
Hey Chris, I would recommend reaching out to our Customer Care team directly within your account using these instructions: Contacting Zendesk Customer SupportI hope this points you in the right dir...
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Brett Bowser commented,
Thanks for taking the time to share this with everyone Shelley!
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Brett Bowser commented,
Hey everyone,We recently made an announcement regarding the ticket tabs in agent workspace here: Announcing improved Agent Workspace ticket tabs Thanks to everyone for taking the time to share your...
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Brett Bowser commented,
Hey Boris, The integration above is offered by 729 solutions so if you have any questions you'll want to reach out to them using the link provided above :). I hope this clears up any confusion!