
Brett Elliott
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Total activity44
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes0
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Activity overview
Latest activity by Brett Elliott-
Brett Elliott commented,
Hello Mark and Mistyamber, I'm Brett, one of the Product Managers responsible for Zendesk's UI configuration. It's great to meet you both, and I'm excited to share some updates with you. I'm please...
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Brett Elliott commented,
Hi Nicole, I've moved on from the team who owns this issue. Let me introduce you to the wonderful James Hanley who will be able to provide an update on this change.
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Brett Elliott commented,
Thanks for reaching out, JJ Breen. I've moved on from the team who looks after Identities and the Customer Profile Page. Let me introduce you to the wonderful James Hanley who will be able to comme...
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Brett Elliott commented,
Hi CJ Johnson, Apologies for the tardy reply. I took some leave over the holidays. These events are owned by different teams. I've spoken Ashwin Raju who owns Custom User Fields, they don't have a...
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Brett Elliott commented,
Hi all, Firstly, thank you for your patience. Though I can't commit to a date yet, I do have good news. We are going to add a setting that allows admins to stop these welcome emails from being sen...
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Brett Elliott commented,
CJ Johnson, apologies for it taking so long to get back to you! I just performed a quick test and it looks like changes to all standard user fields are firing audit log events. Would you mind lett...
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Brett Elliott commented,
Hi Mgo Dono, Is there a way to create a ticket field and sync the user fields into the ticket section? Not natively in Zendesk. I have seen some Zendesk customers achieve user <> ticket field sy...
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Brett Elliott commented,
Hi Jordan Moore, This is a problem that we are exploring right now. Would you mind if I reached out to you directly to discuss further? I'd be very interested to learn more about your needs in thi...
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Brett Elliott commented,
Hi Mohit Saigal, Thanks for your questions. Agents and Admins can suspend users. Suspended users can't sign in and any new support requests you receive from that user are sent to the suspended tic...
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Brett Elliott commented,
Tommy (Anatolii Binkovskyi), the fix for the Verify bug has been released. Thanks again for pointing that out.