Brett Elliott
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Total activity56
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Last activity
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Activity overview
Latest activity by Brett Elliott-
Brett Elliott commented,
Hi Olivier MAS, Yes, there are ticket access settings on both the Org and the User. This article explains how they work. - Brett
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Brett Elliott commented,
Hi all, I have an update on clickable links. We intend to release a small change that will cause URLs in both text fields and multiline text fields to render as clickable links in the essentials ca...
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Brett Elliott commented,
Hi Gregg Hansen, If you don't mind me asking, what is it about Contacts in Sell that make them suitable, and what makes Users in Zendesk not suitable for you? What would you need users in Support ...
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Brett Elliott commented,
Hi all, I'm very pleased to let ya'll know that the essentials card is now configurable for all those on Enterprise plans. Announcement here. My team are currently working on making URL's in text f...
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Brett Elliott commented,
Hi Stephen,I'm going to tag in my colleague Tim McLean who owns events to answer this one.
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Brett Elliott commented,
Hi Ollie and Jahn Bronilla, Thanks both for sharing. It's really helpful to get this feedback first hand. I agree with you both. This page is too spaced out and too ridged. I'm glad to let you know...
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Brett Elliott commented,
Hi Priya Dugar and Rich,Thank you for the feedback. We're considering a solution that would solve for this. May I run it by you to see if it would serve your needs? On the User Profile Page, multi ...
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Brett Elliott commented,
Hi all, Thanks so much for the early feedback!Tobias Hermanns and Nicholas Bromley, thanks for the feedback re clickable links. I can see why this would be valuable. I'll talk to my team about it a...
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Brett Elliott commented,
Hello Mark and Mistyamber, I'm Brett, one of the Product Managers responsible for Zendesk's UI configuration. It's great to meet you both, and I'm excited to share some updates with you. I'm please...
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Brett Elliott commented,
Hi Nicole, I've moved on from the team who owns this issue. Let me introduce you to the wonderful James Hanley who will be able to provide an update on this change.