Brett Elliott
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Total activity41
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Activity overview
Latest activity by Brett Elliott-
Brett Elliott commented,
Hi CJ Johnson, Apologies for the tardy reply. I took some leave over the holidays. These events are owned by different teams. I've spoken Ashwin Raju who owns Custom User Fields, they don't have a...
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Brett Elliott commented,
Hi all, Firstly, thank you for your patience. Though I can't commit to a date yet, I do have good news. We are going to add a setting that allows admins to stop these welcome emails from being sen...
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Brett Elliott commented,
CJ Johnson, apologies for it taking so long to get back to you! I just performed a quick test and it looks like changes to all standard user fields are firing audit log events. Would you mind lett...
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Brett Elliott commented,
Hi Mgo Dono, Is there a way to create a ticket field and sync the user fields into the ticket section? Not natively in Zendesk. I have seen some Zendesk customers achieve user <> ticket field sy...
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Brett Elliott commented,
Hi Comdata, Inc., This is a problem that we are exploring right now. Would you mind if I reached out to you directly to discuss further? I'd be very interested to learn more about your needs in th...
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Brett Elliott commented,
Hi Mohit Saigal, Thanks for your questions. Agents and Admins can suspend users. Suspended users can't sign in and any new support requests you receive from that user are sent to the suspended tic...
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Brett Elliott commented,
Tommy (Anatolii Binkovskyi), the fix for the Verify bug has been released. Thanks again for pointing that out.
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Brett Elliott commented,
Thanks for the feedback all.I wanted to let you all know that we're looking into this. I'll circle back with an update when I have one.
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Brett Elliott commented,
Thank you for the feedback, Tommy! There's no "Verify now" button for emails yet This is a bug. Thank you for pointing it out! One of our engineers is working to fix it now. It will be fixed to...
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Brett Elliott commented,
Hi CJ Johnson, The "rollout ends" date refers to when the open beta will be available on all accounts. The existing User Profile Page will continue to be available while we're in open beta and we...