
Brian Arvy
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Recent activity by Brian Arvy-
Hi Katie! We understand how this is important for you, however, this feature is still not available yet on the product and is still currently a limitation in the Agent Workspace. We appreciate the...
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Hi Elyashiv, This feature is already deployed and you must meet the requirements to enable continuous conversation via email. Regarding your other question, once you enable Messaging, Chat in the ...
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Hi Nicole, I have created a ticket on your behalf to assist you further regarding your concern. You will be receiving an email notification about the updates on that ticket.
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Official comment Hi Sandip Devarkonda, Thank you for posting your concern here in our community. We have created a ticket on your behalf. The ticket number is 9726836. I will respond to this concern via email and i...
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Hi John, You can refer to this community post and reverse the solution provided by one of our colleagues. Make email chain look like normal email Hope that helps!