Bri Fitzgerald
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Total activity18
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Last activity
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Member since
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Following0 users
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Votes2
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Activity overview
Latest activity by Bri Fitzgerald-
Bri Fitzgerald commented,
Hey Jann! Content blocks cannot be modified using HTML, so you'll have to use the picker to choose from the most recent articles, or copy/paste the desired URL. If you have a moment, I'd recommend ...
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Bri Fitzgerald commented,
Hey Lise! I'm grateful for your patience. I'm not aware of anything that could be done to display this information within a widget. If you have a moment, I'd encourage you to share your feedback in...
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Bri Fitzgerald commented,
Hey Andrew, Rapid resolve doesn't add a tag. I can see how that would be useful for reporting purposes, business rules, etc. I did find some old community posts regarding this, but I don't see any ...
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Bri Fitzgerald commented,
Hey Georg! Thanks for taking the time to post. I've looked at the request forms in both your production and sandbox instances, in multiple languages, and I'm unable to reproduce the behavior you're...
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Bri Fitzgerald commented,
Hey Ryan! I'm not quite understanding the end-goal here. I'll create a ticket and we can discuss this more in-depth.
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Bri Fitzgerald commented,
Hey Mark! I'm hesitant to use the word "bug", but the behavior you're describing certainly sounds odd. I'd love to take a closer look. I'll be creating a ticket, and we can continue our conversatio...
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Bri Fitzgerald commented,
Hey Vaibhav! I'm grateful for your patience. I took at a look at your help center and it appears you've already figured this out. I'll explain for anyone else that may be curious:By default, sectio...
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Bri Fitzgerald created an article,
Error: The page you are looking for doesn't exist
Issue Symptoms I see the error message Oops The page you are looking for doesn't exist when I access my Zendesk account. Resolution Steps If you do not have Zendesk Guide, or if Guide is not enable...