Bri Fitzgerald
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Recent activity by Bri Fitzgerald-
Explore recipe: Messaging tickets by channel
What's my plan? In this recipe, you'll learn how to create a report for messaging tickets by the ticket channel. Tip: You can also use the Ticket channel attribute as a data filter in any report t...
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Does Zendesk Text support hosted numbers?
Question My team would like to host SMS functionality within Zendesk while keeping voice functionality with our number's external carrier. Does Text support hosted numbers? Answer No, Text does not...
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Error: The page you are looking for doesn't exist
Issue Symptoms I see the error message Oops The page you are looking for doesn't exist when I access my Zendesk account. Resolution Steps If you do not have Zendesk Guide, or if Guide is not enable...
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Chat server error: Try to refresh chat now
Question Why do I get the Chat server error: Try to refresh chat now. If that doesn't work, ask your Admin to contact Zendesk... followed by a string of random letters and numbers? Answer The Chat...