Caroline Kello
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Total activity149
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Last activity
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Activity overview
Latest activity by Caroline Kello-
Caroline Kello commented,
Hey CJ, we don't have a dedicated or concerted project planned to update and ensure the Actor is correctly attributed across all of the Audit log event. Our approach is the same as from my comment ...
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Caroline Kello commented,
Hey Kirill, thanks for reaching out and letting us know what you need. You're absolutely right that we need better filtering in the Audit log. Today you can filter on when something happened or who...
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Caroline Kello commented,
Pris - you're right, the audit log API doesn't contain an attribute for the name of the Actor. I think you'll need to cross-reference with the Users API. I think you raise a valid point so I'll add...
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Caroline Kello commented,
Updated the documentation to outline the supported filters; by user, by object and by timestamp.
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Caroline Kello commented,
HI Shigeichi, apologies for the delayed response! We currently have a dependency on one of our internal services to supply accountID and userID headers; this is why the information isn't showing up...
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Caroline Kello commented,
Can you give me some more information about what problem you're running in to and I'd be happy to help.
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Caroline Kello commented,
Hey Gerardo, thanks for your feedback! Some follow up questions for you: it's currently possible to filter by the Actor, this should allow you to filter on "who did the action". Have you checked th...
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Caroline Kello commented,
Hey Randy, that's an interesting one! Like a success/failure log when... A comment is submitted on a ticket where the channel is email? When we send you a password reset email? If you could give so...
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Caroline Kello commented,
As a initial reaction we're hesitant to add this information for two reasons: a) the query result could be massive and we've not investigated the feasibility of adding this type of load, and b) thi...
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Caroline Kello commented,
Hi Chester, thanks so much for this detailed feedback. Let me pass it on to the team first for a quick check but I'll definitely take you up on the offer to chat as well.