
Charlotte
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Total activity100
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Last activity
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Activity overview
Latest activity by Charlotte-
Charlotte commented,
Post-mortem published January 2, 2023
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Charlotte commented,
Post-mortem published December 14, 2022
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Charlotte created an article,
Service Incident - December 6, 2022 - Sell | All Pods - Sell not loading
SUMMARY On December 06, 2022 from 12:33 UTC to 12:57 UTC, some customers experienced issues loading or accessing Zendesk Sell. Timeline 12:57 UTC | 04:57 PT We are actively investigating reports of...
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Charlotte created an article,
[CANCELLED] Scheduled Maintenance - December 4, 2022 - All Pods - Chat & Messaging Reliability Maintenance
[UPDATE] This maintenance has been rescheduled as follows: Scheduled Maintenance - January 29, 2023 - All Pods - Chat & Messaging Reliability Maintenance. Zendesk will perform critical maintenance ...
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Charlotte commented,
Post-mortem published 28 September 2022.
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Charlotte commented,
Post-mortem published 26 September, 2022
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Charlotte commented,
Post-Mortem published September 05, 2022
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Charlotte created an article,
Service Incident - July 12, 2022 - Support | All Pods - API Issues
Summary On July 12, 2022 from 02:30 UTC to 07:44 UTC, customers using the Support API to create or update users may have been presented with a 500 ‘Internal server error’ message. Timeline 09:52 U...
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Charlotte created an article,
Service Incident - June 29, 2022 - All Products | All Pods - Zendesk access errors
SUMMARYOn June 29, 2022, between 14:20 UTC and 14:32 UTC, Zendesk customers experienced access denied issues to multiple Zendesk products across all Pods. 15:10 UTC | 08:10 PT The issue impacti...
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Charlotte created an article,
Scheduled Maintenance - July 16, 2022 - Admin Center and Account-Level Settings - All Pods
Zendesk will perform critical maintenance which will impact performance for customers on all pods on Saturday, July 16, 2022 during the times listed below. Date POD Start Time End Time ...