Cheeny Aban
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Total activity581
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Last activity
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Member since
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Following0 users
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Followed by14 users
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Votes2
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Subscriptions161
Activity overview
Latest activity by Cheeny Aban-
Cheeny Aban commented,
Hi Charlotte,I created a ticket on your behalf and will send you an email to further troubleshoot your inquiry.
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Cheeny Aban commented,
Hi Juan, I can see that an engineer is already working on your support request. Rest assured that we'll do our best to help you with your Facebook integration inquiry.
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Cheeny Aban commented,
Hi Paul,I created a ticket for you so we can further troubleshoot your business rules. I'll look forward to your reply
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Cheeny Aban commented,
Hi Antoine M, I created a ticket for you so we can further look into the issue that you have encountered with SSO. I'll wait for your reply
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Cheeny Aban commented,
Hi Antoine M, I created a ticket for you so we can further troubleshoot the issue. I'll wait for your reply
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Cheeny Aban commented,
Hi Mason, Thank you for your feedback, we appreciate it! We take pride in our customer care so rest assured that our Engineers will do our best to assist you with your open ticket. I have checked y...
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Cheeny Aban commented,
Hi Jamie, Thank you for creating a Feedback Post! We truly value customer feedback and your voice and votes in the forums help influence future Zendesk functionality.
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Cheeny Aban commented,
Hi Marjorie, Certain plans have the option to have multiple ticket forms. Unfortunately, there is not yet an option to add or use a form inside another form.
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Cheeny Aban commented,
Hi Kevin, I suggest that you initiate a conversation with us so a support agent can guide you in setting up callback
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Cheeny Aban created an article,
What happens to assigned tickets when I suspend an agent?
Question I suspended one of my agent's access. What happens to their assigned tickets when the agent is suspended? Answer Tickets assigned to a suspended agent don't automatically reassign. After s...