Chris Drylie
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Total activity76
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Last activity
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Member since
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Following1 user
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Activity overview
Latest activity by Chris Drylie-
Chris Drylie commented,
Hi All, We are actively working on this and will loop back around with an update.
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Chris Drylie commented,
Ahmed Zaid Just wanted to loop back and let you know that we have released multiple handle support along with a new way to manage your messaging channels, allowing you to better track where message...
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Chris Drylie commented,
HI Kulin JoshiYes, Slack DM is supported in channel name conditions in triggers.
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Chris Drylie created an article,
Announcing - Channel Name as a trigger condition for messaging
Announced on Rollout on December 5th, 2022 December 5th, 2022 Zendesk is super excited to announce that along with Multiple Handles for Slack Direct Messages, we will be releasing...
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Chris Drylie created an article,
Announcing - Slack Direct Messages Multiple Handle Support
Announced on Rollout on December 5th, 2022 December 5th, 2022 The team has been working hard to increase the value we provide for you within Slack Direct Messages. To that effect,...
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Chris Drylie commented,
Hi All, Just wanted to loop back on this, Currently, we are focusing on a new underlying platform that will increase reliability and remove many of the current limitations on our social integration...
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Chris Drylie commented,
If anyone would be interested in being part of our stakeholder program for this please feel free to sign up with form here
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Chris Drylie commented,
Chris SinclairWe hear your frustration and are looking into bot scopes for the future and will allow admins to choose their setup path, I would love to reach out to you and work with you directly a...
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Chris Drylie commented,
Raphael - Officers Péguet Thank you for reaching out, like a lot of our new messaging channels, facebook, and Instagram. We do not yet have the capability for these to use chat triggers. However, w...
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Chris Drylie commented,
Stanley We are working with the side conversations team to look at this as a future enhancement for messaging as a whole.