Chris Drylie
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Total activity81
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Last activity
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Activity overview
Latest activity by Chris Drylie-
Chris Drylie commented,
HI Everyone, Thank you for your comments and feedback.Taking these insights into account, we have extended the EOL of the Social messaging app till October 31st 2023. Please see our updated post he...
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Chris Drylie created an article,
Update: Removal of the Zendesk Social Messaging App
Announced on Removal November 16, 2021 (Original announcement) April 15, 2023: Social Messaging App removed from Zendesk Marketplace October 31, 2023: Social Messaging App no lon...
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Chris Drylie commented,
Hi Joanne KowThank you for reaching out, I will have a look at the ticket and loop back to you, once I have a better understanding of these requirements.
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Chris Drylie created an article,
Twitter announces changes to their API
Twitter recently announced that beginning February 9, 2023, they will no longer support free access to the Twitter API, both v2 and v1.1. Instead, they will introduce a paid basic tier. Read Twitt...
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Chris Drylie commented,
Hi All, We are actively working on this and will loop back around with an update.
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Chris Drylie commented,
Ahmed Zaid Just wanted to loop back and let you know that we have released multiple handle support along with a new way to manage your messaging channels, allowing you to better track where message...
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Chris Drylie commented,
HI Kulin JoshiYes, Slack DM is supported in channel name conditions in triggers.
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Chris Drylie created an article,
Announcing - Channel Name as a trigger condition for messaging
Announced on Rollout on December 5th, 2022 December 5th, 2022 Zendesk is super excited to announce that along with Multiple Handles for Slack Direct Messages, we will be releasing...
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Chris Drylie created an article,
Announcing - Slack Direct Messages Multiple Handle Support
Announced on Rollout on December 5th, 2022 December 5th, 2022 The team has been working hard to increase the value we provide for you within Slack Direct Messages. To that effect,...
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Chris Drylie commented,
Hi All, Just wanted to loop back on this, Currently, we are focusing on a new underlying platform that will increase reliability and remove many of the current limitations on our social integration...