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Christina Libs

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Activity overview

Latest activity by Christina Libs
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    Christina Libs created an article,

    How to stop email auto response loop

    Issue symptoms Some Zendesk end-user emails have automated replies set up in the email client. When these users receive a notification from Zendesk, the auto-response sends a message back to Zendes...

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    Christina Libs created an article,

    Can I edit the priority field?

    Question Can I edit the priority field? Answer  No. It is not possible to add or modify the values included in the default priority ticket field. If you are an admin, you can toggle the field optio...

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    Christina Libs created an article,

    Fine Tuning: Two ways to launch your help center community

    This Fine Tuning session is about launching your help center community, including: Know thy community Build a foundation Launch and learn Related: The Fine Tuning Series discussions We all bel...