Christine
-
Total activity377
-
Last activity
-
Member since
-
Following0 users
-
Followed by5 users
-
Votes1
-
Subscriptions78
Activity overview
Latest activity by Christine-
Christine commented,
Hi VikingCo Poland sp. z o.o., Here's a sample trigger that you can use as a reference:This trigger will instantly change the ticket status to closed and set the ticket tag to done whenever a ticke...
-
Christine commented,
Hi juan.amezaga,This is possible with proactive messages. With proactive messaging, you can deliver targeted messages to your customers through your Web Widget or mobile SDK channel without waiting...
-
Christine commented,
Hi Tricia,Yes, the chat widget script will be replaced by the web widget script when you move from Legacy Chat to Chat Phase 4.See Preparing for the move from Chat widget to live chat in Web Widget...
-
Christine commented,
Hi Anh Nguyen,I have created a ticket on your behalf so I can look into the issue more.Kindly check your email for updates! Thank you.
-
Christine commented,
Hi Karan,I will continue to assist you on the support ticket you raised with us.Kindly check your email for updates. Thank you!
-
Christine commented,
Hi Derrek,Referring to the sample in this article, you will just replace the Trigger Action similar to the following to send notifications to an external target via webhook, here's a sample: Here i...
-
Christine commented,
Hi Christina, It appears that you have posted a duplicate for a similar question, I'm re-sharing my response to your previous comment, just in case you missed it. There isn't a native way in Expl...
-
Christine commented,
Hi Christina,It appears that you have posted a duplicate for a similar question, I'm re-sharing my response to your previous comment, just in case you missed it. There isn't a native way in Explo...
-
Christine commented,
Hi Christina,There isn't a native way in Explore to get a report on which particular article has been viewed prior to ticket creation.However, there are three workarounds that might suit your workf...
-
Christine commented,
Hi Igor,The Google Analytics service it provides has tools for everything from search analytics to ticket-deflection tracking.Before you do anything, enable Google Analytics for your help center, s...