Christine
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Total activity406
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Last activity
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Member since
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Following0 users
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Followed by5 users
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Votes1
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Subscriptions88
Activity overview
Latest activity by Christine-
Christine commented,
Hi Stacy, Agent Home is no longer a Beta and was launched in December 2023. If you are an admin with the Zendesk Agent Workspace activated in your account, you can activate Agent Home for your agen...
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Christine commented,
Hi Wojciech, Currently, Zendesk Sell doesn't have native integration with LinkedIn, as Katarzyna mentioned previously, you might want to take a look at Zapier (third-party software) which offers th...
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Christine commented,
Hi Luiz, Thank you for a very detailed answer along with screenshots! We appreciate you for sharing your input with other Zendesk users. -- Hey Jenny, Kindly try the steps above and let us know if ...
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Christine commented,
Hi Matt, Customizing Talk greetings based on user data or user API isn't possible at this time. If you have some time, I recommend that you start a post about this in our Feedback - Voice (Talk) us...
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Christine commented,
Hi Tess, Have you tried to add a column on your CSV for the 'product' field? You can include a custom field as long as it is within the supported field types listed in our documentation here, then ...
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Christine commented,
Hi Phil, To blocklist specific domains, here's a sample of what you can put in the Blocklist field with that sample domain above:allowlist: blocklist: reject:bademail.com In this sample, everyone c...
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Christine commented,
Hi Ashley, It appears that there's an existing support ticket related to this inquiry. We'll wait for your response on the ticket so our support team can continue to assist you from there. Thanks!
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Christine commented,
Hi Nicolas,The ticket form should be accessible on mobile browsers, and end-users can submit tickets from there. Sharing samples below of how the form appears on mobile devices.Chrome on mobile: Sa...
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Christine commented,
Hi David,We'll have to investigate the issue to determine what is exactly causing the problem specific to your case. We'll continue to assist you on the support ticket you raised with us.We will wa...
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Christine commented,
Hi Gessica,You can create up to 2,000 values in a custom drop-down list, with a maximum length of 255 characters per field. You can select which field appears as the default option in the drop-down...