Craig Lima
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Recent activity by Craig Lima-
Zendesk's Commitment to International Standards for Information Security and Privacy (ISO 27001, ISO 27018 and ISO 27701)
It takes a lot of trust to put your data in the Cloud. In return, you want to know that the partners with whom you share this information consider security a top priority. Our Subscribers use va...
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Data Hosting Locations for Your Zendesk Service Data
In 2019, Zendesk transitioned to a fully AWS-deployed hosting model. AWS Regions where Zendesk hosts Subscriber Service Data We currently host Subscriber Service Data in the following AWS regions:...
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The Zendesk Shared Responsibility Model
The Zendesk Shared Responsibility Model Zendesk provides a highly configurable, rapidly scalable customer service platform to many of the world’s leading companies across a wide swath of industry s...
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Security Configuration Requirements for HIPAA or HDS Enabled Accounts on Zendesk
HIPAA Enabled Accounts: All capitalized terms used in this document shall have the meanings given to them in Zendesk's Business Associate Agreement ("BAA"). Zendesk and Subscriber have entered int...