Craig Lima
-
Total activity9
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions3
Articles
Votes on activity by Craig Lima-
Data Hosting Locations for Your Zendesk Service Data
In 2019, Zendesk transitioned to a fully AWS-deployed hosting model. AWS Regions where Zendesk hosts Subscriber Service Data We currently host Subscriber Service Data in the following AWS regions:...
-
Zendesk's Commitment to International Standards for Information Security and Privacy (ISO 27001, ISO 27018 and ISO 27701)
What's my plan? It takes a lot of trust to put your data in the Cloud. In return, you want to know that the partners with whom you share this information consider security a top priority. Our Sub...
-
Security Configuration Requirements for HIPAA or HDS Enabled Accounts on Zendesk
HIPAA Enabled Accounts: All capitalized terms used in this document shall have the meanings given to them in Zendesk's Business Associate Agreement ("BAA"). Zendesk and Subscriber have entered int...
-
The Zendesk Shared Responsibility Model
The Zendesk Shared Responsibility Model Zendesk provides a highly configurable, rapidly scalable customer service platform to many of the world’s leading companies across a wide swath of industry s...