Creighton Long

1. Community
2. Tips from users - Zendesk Suite
3. Workaround: Adding a name field to your Help Center ticket form

Hi Kevin and Travis, Looks like you're both running into the same issue -- you have included the backslash characters before the underscores in the ticket field placeholder. Remove those and you s...

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• Creighton Long
• Created May 28, 2015 17:22
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Workaround: Adding a name field to your Help Center ticket form

Quick update here -- the last placeholder in the URL will need to be: {{ticket.ticket_field_00000000}} The original post is missing the leading " ticket. ". Otherwise, I dig it! Nicely done :)

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• Creighton Long
• Created May 01, 2015 16:42
• 0 votes