
Dan Beirouty
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Total activity216
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Last activity
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Activity overview
Latest activity by Dan Beirouty-
Dan Beirouty commented,
Post-mortem published on March 17, 2023.
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Dan Beirouty created an article,
Scheduled Maintenance - March 27 & 28, 2023 - WhatsApp Business API Clients
Zendesk will be performing scheduled maintenance on the WhatsApp Business API Clients hosted on our EU and US platforms. Affected products: WhatsApp messages within Sunshine Conversations and Supp...
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Dan Beirouty created an article,
Scheduled Maintenance - March 15 & 17, 2023 | Zendesk Status Page
Zendesk will perform critical maintenance which will briefly impact the availability of the public Zendesk status page at status.zendesk.com. Affected products: Zendesk Status Page Customers Affec...
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Dan Beirouty commented,
Post-mortem published February 28, 2023.
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Dan Beirouty commented,
We are happy to report that the Jira integration maintenance has been completed. All Jira integration features should be back up now. Thank you for your patience today while we worked through this ...
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Dan Beirouty commented,
Due to unexpected issues during today's Jira integration maintenance, the work continues beyond the advertised end time. We apologize for this and are seeking to complete the work as soon as possib...
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Dan Beirouty created an article,
Service Incident - February 15, 2023 - Support | All Pods - Webhook errors and unexpected retries
Summary From February 14, 2023 20:03 UTC until February 15, 2023 05:41 UTC, a small subset of Support customers using the Webhooks feature may have experienced unexpected timeouts and retries for ...
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Dan Beirouty created an article,
Scheduled Maintenance - February 26, 2023 | Jira integration
Article updated on March 17, 2023 with post-mortem of unexpected/extended downtime Summary On February 27, 2023 from 02:00 UTC to 04:24 UTC, Zendesk Jira integration customers experienced unexpecte...
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Dan Beirouty commented,
Due to an internal issue, the Slack integration maintenance took place on February 5 in place of the JIRA integration maintenance work. We sincerely apologize for the inconvenience this could have ...
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Dan Beirouty commented,
Postmortem published January 30, 2023.