Dan Beirouty

Zendesk Employee

Total activity

216
Last activity

March 17, 2023 04:58
Member since

April 14, 2021 00:10
Following

0 users
Followed by

2 users
Votes

13
Subscriptions

105

Activity overview

Latest activity by Dan Beirouty

Dan Beirouty commented, March 17, 2023 04:58
Post-mortem published on March 17, 2023.
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- Dan Beirouty
- Created March 17, 2023 04:58
- 0 votes
Dan Beirouty created an article, March 06, 2023 04:20
Scheduled Maintenance - March 27 & 28, 2023 - WhatsApp Business API Clients
1. Zendesk updates
2. Service notifications
Zendesk will be performing scheduled maintenance on the WhatsApp Business API Clients hosted on our EU and US platforms. Affected products: WhatsApp messages within Sunshine Conversations and Supp...
- Dan Beirouty
- Edited March 23, 2023 22:59
- 9 followers
- 0 comments
- 0 votes
Dan Beirouty created an article, March 01, 2023 06:01
Scheduled Maintenance - March 15 & 17, 2023 | Zendesk Status Page
1. Zendesk updates
2. Service notifications
Zendesk will perform critical maintenance which will briefly impact the availability of the public Zendesk status page at status.zendesk.com. Affected products: Zendesk Status Page Customers Affec...
- Dan Beirouty
- Edited March 01, 2023 06:08
- 1 follower
- 0 comments
- 0 votes
Dan Beirouty commented, February 28, 2023 06:14
Post-mortem published February 28, 2023.
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- Dan Beirouty
- Created February 28, 2023 06:14
- 0 votes
Dan Beirouty commented, February 27, 2023 04:30
We are happy to report that the Jira integration maintenance has been completed. All Jira integration features should be back up now. Thank you for your patience today while we worked through this ...
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- Dan Beirouty
- Created February 27, 2023 04:30
- 0 votes
Dan Beirouty commented, February 27, 2023 02:45
Due to unexpected issues during today's Jira integration maintenance, the work continues beyond the advertised end time. We apologize for this and are seeking to complete the work as soon as possib...
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- Dan Beirouty
- Created February 27, 2023 02:45
- 0 votes
Dan Beirouty created an article, February 15, 2023 06:20
Service Incident - February 15, 2023 - Support | All Pods - Webhook errors and unexpected retries
1. Zendesk updates
2. Service notifications
Summary From February 14, 2023 20:03 UTC until February 15, 2023 05:41 UTC, a small subset of Support customers using the Webhooks feature may have experienced unexpected timeouts and retries for ...
- Dan Beirouty
- Edited March 20, 2023 03:47
- 3 followers
- 1 comment
- 1 vote
Dan Beirouty created an article, February 09, 2023 00:30
Scheduled Maintenance - February 26, 2023 | Jira integration
1. Zendesk updates
2. Service notifications
Article updated on March 17, 2023 with post-mortem of unexpected/extended downtime Summary On February 27, 2023 from 02:00 UTC to 04:24 UTC, Zendesk Jira integration customers experienced unexpecte...
- Dan Beirouty
- Edited March 17, 2023 05:02
- 6 followers
- 3 comments
- -1 votes
Dan Beirouty commented, February 06, 2023 23:38
Due to an internal issue, the Slack integration maintenance took place on February 5 in place of the JIRA integration maintenance work. We sincerely apologize for the inconvenience this could have ...
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- Dan Beirouty
- Created February 06, 2023 23:38
- 0 votes
Dan Beirouty commented, January 30, 2023 04:59
Postmortem published January 30, 2023.
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- Dan Beirouty
- Created January 30, 2023 04:59
- 0 votes