Daniel Aron
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Last activity
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Activity overview
Latest activity by Daniel Aron-
Daniel Aron commented,
Hi Pedro, thanks for your feedback. One reason that users are able to send messages when presented with the form is to accommodate a scenario where the user decides they do not want to proceed to s...
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Daniel Aron commented,
Hi Ryan, thanks for your question. Based on the article you have linked I will assume this relates to Answer Bot Article Recommendations in the classic Web Widget and not Flow Builder in the messag...
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Daniel Aron commented,
Hi Ashley, yes if automatic translations is enabled, the bot should still be able to provide answers when a user is speaking a language other than the language the flow is built in, provided it is ...
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Daniel Aron commented,
Hi Alexan, Thanks for your feedback. We are currently working on the next iteration of the Flow Builder dataset and dashboard which will include capturing performance metrics for every answer flow ...
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Daniel Aron commented,
Hi Shayan, sorry to hear you're having an issue with automatic translation. The Feedback step should be automatically translated just like the rest of the content of your bot flows so it appears th...
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Daniel Aron commented,
Hi Natsumi, thanks for your feedback. Is it possible to change the default messaging permanently from answer to answer? No this isn't possible right now to save, however we just released the abil...
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Daniel Aron commented,
Hi Shayan, thanks for your feedback. Yes we expect to provide the ability to customize the fallback flow, including what comes after an article recommendation by the end of Q3. In regards to your c...
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Daniel Aron created an article,
New Flow Builder step type: Ask if question resolved
Announced on Rollout starts Rollout ends July 26, 2022 July 26, 2022 July 26, 2022 Announcing the “Ask if question resolved” step type is now available in Flow Builder. This new configura...
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Daniel Aron commented,
Hi Sarah, thanks for the feedback! Just to clarify, are you referring to the free-text messages sent to the bot with messaging (i.e. configured through Flow Builder)? If so, I don't believe you'd b...
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Daniel Aron commented,
Thanks for your feedback Michael. I've logged your request for Flow Builder to support the Czech language.