Daniel Aron
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Recent activity by Daniel Aron-
Yes we will update that article as we roll out changes to the Flow Builder dataset and dashboard.
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Yes, as I said we will be releasing a feature in Q2 that makes this a lot easier for you but until then this is the trade off. You are correct, using my example and surfacing the "talk to an agent"...
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Hi Masako K, we are planning to add insights to the Flow Builder Explore reporting in Q2 that should help with this, so stay tuned for an announcement and more details.
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Hi Ana Paula Sensini, in regards to your question I am trying to obtain satisfaction information regarding whether or not we resolved the customer query We are planning to add reporting on how yo...
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Hi William Grote responding to your comment I would like to ability add an article suggestion step - which includes the feedback flow - as the 2nd to last step before the transfer step This isn't...
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Hi Taylor, can you help clarify what you meant by "FAQ bubbles"? Are these the quick reply option buttons sent with bot messages? If so we are planning to add this to the Flow Builder Explore dashb...
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Hi Dallin Harmon, i'll reach out to you directly via email about the feature flag.
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Hi Dallin Harmon we have some major Flow Builder enhancements planned in the 9 month roadmap that will increase the number of steps that can be configured beyond the current limit. Plan type has no...
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Official comment Hi Brianne, Rafael and Leyanne, we have now released an initial Flow Builder dataset and dashboard in Explore. It is fairly simple to start with but we plan to expand the data available in the futu...
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Hi Yoel, Customizing the bot is done in Flow Builder. Hebrew is not one of the language supported by the bot today. If Hebrew is the only language you wish to configure a flow in, you can try creat...