
Dan Borrego
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Total activity39
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes2
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Subscriptions13
Activity overview
Latest activity by Dan Borrego-
Dan Borrego created an article,
How many websites can I add my Web Widget to?
Question Is there a limit to how many websites I can add my Web Widget to? Answer There is no limit to how many external pages or websites you can embed the Web Widget code to. For more informatio...
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Dan Borrego created an article,
How can I remove the due date on a task ticket?
Question I selected a Due date in the Task ticket field type and I cannot remove it. How can I remove or update the date? Answer Once a due date is set within the task ticket field, you can remove ...
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Dan Borrego created an article,
Can I transfer a chat to another group outside of my current group in Agent Workspace?
Question I want to transfer a chat to a group or agent I am not part of. Is it possible in Agent Workspace? Answer Yes, you can transfer the chat to a group or agent in a group that you are not par...
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Dan Borrego commented,
Hi Monark, Unfortunately no. This Sell native report cannot be exported at this moment. I suggest you provide your feedback, so the product team can understand the impact it has on you and other cl...
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Dan Borrego commented,
Hi Julia,I can see that you are not yet part of the improved performance for large queries, EAP (early program access).In our community, you will find all information related to this EAP. I would r...
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Dan Borrego commented,
Hi Hector, Unfortunately, it is not possible to use AND or OR as operators in an advanced search. Although, if you are using 2 values of a field that doesn't accept multiple values the system auto...
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Dan Borrego commented,
Hi Joan, I would like to see some examples, so I am creating a ticket for this comment and you can provide me with some extra information there. Thanks,
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Dan Borrego commented,
Hi Sholto,Normally the reason you are not able to see it is that there is no data available on the last 8 hours. By no data available I mean, so chat started and completed No Call initiated and fin...
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Dan Borrego commented,
Oi Pamela Carvalho Dos Santos, Para poder entender o que esta acontecendo no seu reporte a gente precisa criar um ticket e investigar mais a fundo. Eu criei ele e nos vamos seguir a nossa conversa ...
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Dan Borrego commented,
Hi Abigail Nichols.I can see your formula and as you have enabled account assumption for us, I assumed into your account to check. It is a great formula, and it looks right for me. What in my opin...