David Gillespie
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Total activity155
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Last activity
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Activity overview
Latest activity by David Gillespie-
David Gillespie commented,
Hi Henning, Apologies for the delayed response! Thanks for supporting the recently released Shopify integration of events and profiles. We don't currently have the rationalisation of all the stores...
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David Gillespie created an article,
New features for the Shopify integration: Phone number lookup and Refunds & Cancellations improvements
We're excited to release some new features within the Shopify integration! Phone number lookup The Shopify sidebar app now uses the customer's phone number or email address from the ticketing syste...
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David Gillespie created an article,
Security update to Microsoft Teams, Microsoft Outlook, HubSpot, and Discord integrations
2021-04-26 Security Advisory Zendesk identified and addressed a security vulnerability in three integrations developed by Zendesk: Microsoft Teams, Microsoft Outlook, HubSpot. If you are not using ...
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David Gillespie created an article,
Announcing the new Zendesk integration for Discord - Released for General Availability
We’re excited to announce a new Discord integration will be released for general availability in late March 2021. Since launching the original Discord integration for Early Access Program in 2018...
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David Gillespie commented,
Hi @..., The "Not Planned" flag is still accurate as we don't currently have this on our roadmap. We've captured this feature candidate and tagged all of these requests to the feature as well. Than...
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David Gillespie commented,
Hi Simon, Thanks for the feedback and appreciate your frustration. I've added it to the feature request and will update this group if and when we decided to build this into the integration. Thanks,...
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David Gillespie commented,
Hi Isaac, Thanks for your feedback, I've taken note and added to the candidate feature. Unfortunately this isn't on our current roadmap, I'll update you if we bring the feature in. Thanks, David
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David Gillespie commented,
Hi @..., Thanks for your feedback, I've noted it along with the other requests for the feature. Unfortunately this is not in our current roadmap but we'll update you if we plan to build out multipl...
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David Gillespie commented,
Hi @...! Thank you for the feedback and I've taken note of it for the feature. Please let us know if you have any other requests for the integration. Thanks, David
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David Gillespie commented,
Hi Jon, Thanks for your feedback and I fully appreciate your frustration. Unfortunately we don't have this on our roadmap at the moment but I've collected your feedback. For your reference, updatin...