David Hall

Zendesk Product Manager

Total activity

36
Last activity

January 10, 2022 04:37
Member since

April 14, 2021 00:42
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21

Activity overview

Latest activity by David Hall

David Hall commented, January 10, 2022 04:37
No problem Megumi, thanks for clarifying. We don't have a specific timeframe for adding this feature, but I've captured your feedback and we will use it to help prioritise. In the meantime, you ma...
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- David Hall
- Created January 10, 2022 04:37
- 0 votes
David Hall commented, January 07, 2022 06:17
Hi Megumi, Thanks for reaching out to us, and I'm sorry it's taken us a while to come back to you. Are you still having this problem? If so, let's create a ticket so we can gather some specific de...
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- David Hall
- Created January 07, 2022 06:17
- 0 votes
David Hall commented, January 07, 2022 06:12
Hi Megumi, Thanks for your question. We don't have a GET endpoint for bundles at the moment, but we are certainly considering adding something like this. Could you please share some more details ab...
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- David Hall
- Created January 07, 2022 06:12
- 0 votes
David Hall commented, December 09, 2021 07:03
Hi Dan Ross, for ZIS-based integrations you can use the Succeed and Fail step types to log custom messages into the Integration Log (which is what the Salesforce integration is doing under-the-hood).
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- David Hall
- Created December 09, 2021 07:03
- 0 votes
David Hall commented, November 16, 2021 04:28
Hi Emil, sorry to hear you had some trouble getting started, and thank you for reaching out to let us know. I need to grab a few more details from you, and I'd also love to hear more about the ZIS ...
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- David Hall
- Created November 16, 2021 04:28
- 1 vote
David Hall created an article, October 16, 2021 04:00
Announcing the launch of Zendesk as a destination for Amazon AppFlow
1. Zendesk updates
2. Announcements
Amazon AppFlow makes the task of scheduling data synchronisation from Zendesk to AWS simple, supporting the batch export of a range of Zendesk data types including Tickets, Users, Organizations, an...
- David Hall
- Edited October 25, 2021 16:06
- 2 followers
- 0 comments
- 1 vote
David Hall created an article, October 16, 2021 03:41
Announcing the Conversational Data Orchestration developer release
1. Zendesk updates
2. Announcements
Zendesk is excited to announce the Conversational Data Orchestration developer release. What's changed? Conversational Data Orchestration allows you to create custom business logic to synchronize d...
- David Hall
- Edited May 11, 2022 01:42
- 12 followers
- 2 comments
- 2 votes
David Hall created an article, October 16, 2021 03:34
Announcing Zendesk as an API Destination from Amazon EventBridge
1. Zendesk updates
2. Announcements
EventBridge API Destinations provide a low-code way to make API calls from your AWS account to Zendesk. Our existing Events Connector for Amazon EventBridge makes it easy to stream notifications ...
- David Hall
- Edited October 25, 2021 18:04
- 2 followers
- 0 comments
- 0 votes
David Hall commented, October 13, 2021 00:00
Hi Shameen Rana - we certainly do intend to add events from other Zendesk products. We are currently investigating events for Sell and for Sunshine Events. I don't have a specific timeline I can s...
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- David Hall
- Created October 13, 2021 00:00
- 1 vote
David Hall commented, October 08, 2021 06:15
Hi CJ Johnson, it sounds like our newly-released Zendesk Integration Services (ZIS) could potentially solve this for you. I've reached out to your account representative so we can discuss your nee...
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- David Hall
- Created October 08, 2021 06:15
- 0 votes