David Sarnowski
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Total activity42
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Last activity
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Activity overview
Latest activity by David Sarnowski-
David Sarnowski commented,
Nikki, you will not make this change with the sort options. After you create you ordered set, it creates a new attribute. It looks like you named this custom attribute "obvious order". When you are...
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David Sarnowski commented,
Nikki by default, Zendesk will order values in an attribute alphabetically/nurmerically. You could use an ordered set to arrange the values in the order that you want.
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David Sarnowski commented,
AMU Cx Lead, you could look at using the repeat pattern as described here. If you use the advanced option on the date filter, you can scope your results to last month and then apply a repeating pat...
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David Sarnowski commented,
Andrew, there are couple of things. First, I noticed you are working on Solved ticket date, but you are counting all tickets. You might want to use the Solved Tickets metric instead. Your query sho...
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David Sarnowski commented,
Glad to hear this is not happening on your home machine. Since this sounds like it might be localized to your work computer, it might be worth having your IT team take a peek and see if they see an...
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David Sarnowski commented,
Kelsey H, we won an award for the most startling and unnerving sound ever. Sorry for the lost years! Your account administrator has provided Zendesk with account assumption access and I tested with...