Destiny
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Activity overview
Latest activity by Destiny-
Destiny created an article,
Service Incident - December 16th, 2020 - Side Conversations errors
SUMMARY On December 15, 2020 from 23:50 UTC to December 16, 2020 00:38 UTC, Zendesk Support customers using Side Conversations experienced an error preventing submission of Side Conversation messag...
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Destiny commented,
Hi Chin! Thank you for reaching out to Zendesk Community. Let me create a ticket on your behalf so we can run through your Explore report and help find the missing Chat IDs and agent responses. Ch...
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Destiny commented,
Hi Kyle, Thank you for reaching out to Zendesk Community~! The strings on that script should be replaced with your Account key which can be found on your Chat dashboard. You may refer to this link...
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Destiny commented,
Hi Jordan, The proactive greeting is still not present on our supported features for the Agent workspace therefore I don't have any workaround to share at this time. But, I have forwarded your com...
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Destiny commented,
Hi Jordan, Thank you for reaching out to Zendesk Community! Could you tell us more about your use case and what specific trigger conditions are you looking for/wanting to add to Zendesk Messaging?