Devan - Community Manager
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Total activity1006
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Last activity
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Activity overview
Latest activity by Devan - Community Manager-
Devan - Community Manager created an article,
How to deliver conversational experiences with Agent Workspace Community Event Summary
Recently we were joined by the product team as they shared the impacts of moving to Agent Workspace. Here they showcased actionable insights, especially for chat customers, and a deep dive into som...
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Devan - Community Manager created an article,
Maximize the impact of your CX org with Zendesk Community Event Summary
The Zendesk community recently invited two of our customers to have a conversation on how CX can have a substantial impact on your business. We were joined by Ivana Suljetovic, Sr. Manager of Membe...
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Devan - Community Manager created an article,
Acting with a unified customer view on Zendesk
The Zendesk Community sat down with experts from our Platform Team to cover the ins and outs of acting with a unified customer view on Zendesk. We reviewed the multitude of ways you can use a range...
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Devan - Community Manager created an article,
Preparing for a seamless upgrade to Agent Workspace Community Event
Recently the community hosted a panel of Zendesk Customers & developers who shared their experiences with upgrading to Agent Workspace. We dug into some of the tips and tricks they’ve used for a se...
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Devan - Community Manager created an article,
Managing your operations with Routing and Live Reporting
The Zendesk Community took a deeper dive into the new and advanced Routing and Live Agent Reporting capabilities. Joined by our panel of experts who shared an overview of the benefits of these new ...
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Devan - Community Manager created an article,
Zendesk Explore Q&A Community Event
Recently the community had a live Q&A on all things Zendesk Explore! We were joined by experts from the Zendesk Product team who answered as they answer questions submitted by customers. Here is a ...
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Devan - Community Manager commented,
Hello Kalle Windefalk, Apologies for those broken links. They should all be in working order, and you can find our past community events in our Past Community Event Playlist.
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Devan - Community Manager created an article,
How Zendesk Does Knowledge Management Vol 3. The Solve & Evolve Loop
Recently the Community hosted a virtual event where we took a look into the way we do Knowledge Management here at Zendesk. Our experts from our Self Service Team showcased their best practices aro...
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Devan - Community Manager commented,
Hello Amie, You can find that list here in the following help center article! This is also listed in the resources section of our shared slide deck. Evaluating your account for migration from live ...
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Devan - Community Manager created an article,
Preparing for the Holiday Season Community Event Summary
Recently the Community hosted a virtual event aimed at helping you prepare your retail business for the busiest season of the year. We sit down with members of our Customer Success and product tea...