Dwight Bussman
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Recent activity by Dwight Bussman-
heyO Ak N Whenever a user's email address is used to authenticate an API request, it sets the time of the API request as their "last login". Perhaps this is a person whose credentials are associate...
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HeyO Balaji Gunasekaran We have a separate article here that outlines a method to have a change to a formula field trigger a sync event: https://support.zendesk.com/hc/en-us/articles/4408823413658 ...
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HeyO Jeff Sorry to hear that. My gut feeling is that this may still be timeout-related. My general suggestion would be to try to simplify the search back to a single object with fewer than 10 field...
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HeyO Sophie, Our product development team will track this issue and prioritize investigation as soon as possible, but as we are not able to offer a target date for resolution, I will set this tick...
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Hi Todd Eldridge - here are the instructions to contact our support team if you need help with something. In order to prevent that support address from getting CC'd, you'll want to be sure you've s...
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HeyO Reuven Shelef I see you've already got a ticket open with our support team on this issue. I'll see that someone reaches out to you within that ticket shortly.
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heyO Sophie Williams Good question! I wasn't sure so I did some testing in my test accounts and the short answer is "it's complicated" or perhaps "we should revisit this". Here's what I'm seeing:Wi...
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heyO Sophie Williams The ticket-view currently allows filtering by status, priority, and type but does not allow for filtering based on tag. If that's a feature that's important to you, I recommend...
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HeyO Yoram, I'd be happy to flag this article for checking by our documentation team, but I'd like to be sure we tackle the known issues as soon as possible. Was there a specific menu item that's c...
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heyO Ahra Jo Similar to the Audit Logs API, the Audit Logs within Admin Center should be for the life of the account. As mentioned in the article above " It saves a record of these changes indefin...