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Edivar Santos
Joined Oct 16, 2021
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Last activity Feb 28, 2024
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Latest activity by Edivar Santos
Edivar Santos commented,
Edivar aqui do time de Suporte Premier.
Estou passando para saber se ainda necessita de assistência quanto a configuração do Talk.
Por favor entre em contato com maiores detalhes e então poderemos prosseguir com o caso.
Fico no seu aguardo. Com os melhores cumprimentos.
View comment · Posted Mar 21, 2023 · Edivar Santos
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Edivar Santos commented,
Edivar aqui do time Premier.
Vejo que possui duvidas referente a configuraçao do Talk. Se possivel, poderia me enviar maiores detalhes sobre o que está buscando para que possa tentar ajuda-lo, por favor?
Com os melhores cumprimentos.
View comment · Posted Feb 23, 2023 · Edivar Santos
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Edivar Santos commented,
Hi Hugo,
Thank you very much for the clarifications. In this case, the system does not yet offer this flexibility. However, there is a program called Voice of Customer (VoC)." Our Voice of Customer program allows us to send feedback directly to our product teams so they can consider features requested by our customers for future implementations
. Please open a ticket so that we can forward your suggestion to our VoC team.
Yours sincerely,
Edivar
Edivar Santos | Associate Premier Support Engineer
View comment · Posted Jul 09, 2021 · Edivar Santos
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Edivar Santos commented,
Olá Hugo, tudo bem?
Até o presente momento, mudanças de solicitante somente podem ser realizadas por administradores ou
agentes, com autorizaçao do administrador.
Entretanto me interessa saber de voce se gostaria de adicionar mais contexto em seu comentário. Talvez tenhamos uma opçao alternativa que o assista.
Com os melhores cumprimentos.
Edivar
Edivar Santos | Associate Premier Support Engineer | premier@zendesk.com
View comment · Posted Jul 08, 2021 · Edivar Santos
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Edivar Santos commented,
Hi Hugo,
Thanks for your contact. "Customer Lists" are part of the "Customer Lists and NPS Surveys add-on" (add-on).
If you would like pricing and purchasing information, you can ask your Zendesk sales representative to contact you.
The article below confirms the information provided here.
https://support.zendesk.com/hc/pt-br/articles/360023900033-Por-que-n%C3%A3o-consigo-criar-listas-de-clientes-
Please get in touch if you need more information.
Best regards.
edivar
Edivar Santos | Associate Premier Support Engineer |
View comment · Posted Jun 30, 2021 · Edivar Santos
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