Elaine
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Total activity102
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Last activity
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Activity overview
Latest activity by Elaine-
Elaine commented,
Hi Maribel, As this recipe already uses the Time - Leg started > Leg - Timestamp attribute added in the Rows section of the report, you can click on this attribute in the report > click on the Edit...
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Elaine commented,
Hi Josh, Kindly check the workaround from the article Multibrand: Restricting agents to specific brands on ow to set a default brand per agent and restrict them to only work on a specific brand mov...
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Elaine commented,
Hi Gan, You need to untick the Fit to content and Automatic alignment checkboxes from Chart configuration > Columns in order for you to adjust the alignment of each of the columns that you have in ...
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Elaine commented,
Hi Robert, For more information about setting the default color in the Admin menu, kindly see the article Getting started with the Explore interface - Explore admin menu settings (Explore Professio...
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Elaine commented,
Hi Nicholas, Kindly see the resolution steps for the error message that you're getting in the article What does the error "This email address is already used by..." mean? Hope this helps! Cheers!
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Elaine commented,
Hi Michael, I think it is best if I see the report you're working on so I can better understand what you are having trouble with. I will create a ticket on your behalf. Kindly wait for an email not...
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Elaine commented,
Hi Timo, As your third custom metric is using the first two custom metrics in its formula, it should be created from the Result manipulation > Result metric calculation instead of from the Calculat...
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Elaine commented,
Hi Ruta, I think it is best if I see the report you're working on so I can better understand what you are struggling with. I will create a ticket on your behalf. Kindly wait for an email notificati...
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Elaine commented,
Hi Shelley, The other channels that you noticed to be missing in this article but are included in the Update channel attribute pertain to channels that initiated the ticket updates. Using the Updat...
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Elaine commented,
Hi Dora, It looks like you still need to get the Collaboration add-on in order to enable the Side conversations on your account. Please reach out to your Account Executive directly for this feature...