
Eugene Khoo
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Total activity138
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Last activity
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Activity overview
Latest activity by Eugene Khoo-
Eugene Khoo commented,
This article has been updated to more accurately reflect the groups of customers who will be impacted by this maintenance. Each group of customers will receive a new service notification banner in ...
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Eugene Khoo created an article,
[UPDATED] Scheduled Maintenance - February 24 - 25, 2023 - Sunshine Custom Objects
Zendesk will perform critical maintenance which will impact performance for Custom Objects customers between February 24 and 25, 2023, during the times listed below. Affected products: Custom Objec...
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Eugene Khoo created an article,
Scheduled Maintenance - February 18, 2023 | Multiple Pods - Zendesk Sunshine Platform - Profiles & Events API, Shopify for Zendesk integration
Zendesk will perform critical maintenance which will impact performance for Sunshine customers on multiple pods on February 18, 2023, during the times listed below. Affected products: Zendesk Suns...
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Eugene Khoo created an article,
Scheduled Maintenance - January 16-17 - WhatsApp Business API Clients
Zendesk will be performing scheduled maintenance on the WhatsApp Business API Clients hosted on our EU and US platforms. Affected products: WhatsApp messages within Sunshine Conversations and Supp...
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Eugene Khoo created an article,
Scheduled Maintenance - January 30 - February 02, 2023 | Multiple Pods - Chat & Messaging AWS Maintenance
Zendesk will perform critical maintenance that will impact performance for customers during multiple days from the end of January to the first week of February 2023. Please see the times listed be...
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Eugene Khoo created an article,
Scheduled Maintenance - January 29, 2023 - All Pods - Chat & Messaging Reliability Maintenance
Zendesk will perform critical maintenance which will impact performance for Chat and Agent Workspace customers as per the timing listed in the table below. Affected products: Chat, Messaging in Age...
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Eugene Khoo commented,
Post-mortem published December 5, 2022.
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Eugene Khoo created an article,
[CANCELLED] Scheduled Maintenance - January 12, 2023 - Support (Agent Workspace with Messaging) and SunCo Only | All Pods - Sunshine Conversations upgrade
[UPDATE] This maintenance window on January 12, 2023 has been cancelled and will no longer be required. We apologize for any inconvenience caused and wish you a great holiday season. --- Zendesk...
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Eugene Khoo commented,
Post-mortem published November 25, 2022.
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Eugene Khoo commented,
Post-mortem published November 25, 2022