Eve Spears
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Last activity
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Activity overview
Latest activity by Eve Spears-
Eve Spears created an article,
Best practices: Answer Bot customer service for agents
So a customer has written in and Answer Bot has suggested articles to help the customer with their request - what do you do with that? Below are some best practices and tips for agents as they h...
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Eve Spears created an article,
How can I add a disclaimer to a Help Center article?
Question How can I add a note disclaimer to a Help Center article? Answer Adding a disclaimer to a Help Center article can be extremely useful for drawing attention to crucial information. Below is...