Ferran Barneda

Zendesk Employee

Total activity

113
Last activity

December 04, 2023 16:28
Member since

April 14, 2021 00:22
Following

0 users
Followed by

1 user
Votes

14
Subscriptions

62

Activity overview

Latest activity by Ferran Barneda

Ferran Barneda commented, December 04, 2023 16:28
Official comment
Hello there, We currently offer numbers from South Korea, toll-free numbers are available upon request. If you are interested, please reach out to our Zendesk Customer Support.
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- Ferran Barneda
- Edited December 04, 2023 16:28
- 0 votes
Ferran Barneda commented, October 26, 2023 10:52
Debbie Gibbons The test can be found in the FAQ section, under "How can I test these changes before the deadline comes into effect, to ensure my contact centre is ready?"
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- Ferran Barneda
- Edited October 26, 2023 11:11
- 0 votes
Ferran Barneda commented, October 25, 2023 16:36
Andrew Chu The test takes a couple of minutes, so it's advisable to test your network again. See the Twilio WebRTC Diagnostics page to test your connection. You want to get a PASS to the top 6 tests.
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- Ferran Barneda
- Created October 25, 2023 16:36
- 1 vote
Ferran Barneda commented, October 25, 2023 16:33
Amanda Gunn You failed one of the six connectivity tests: NTS: TURN UDP Connectivity NTS: TURN TCP Connectivity NTS: TURN TLS Connectivity Voice: Bandwidth Voice: Test call using PCMU Voice: Test ...
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- Ferran Barneda
- Created October 25, 2023 16:33
- 0 votes
Ferran Barneda commented, October 23, 2023 14:54
UPDATE 23 October 2023: The rollout for the enforcement of the IP and port ranges associated with this change has been delayed and will now restart in batches as indicated in the table at the top o...
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- Ferran Barneda
- Edited October 23, 2023 14:55
- 0 votes
Ferran Barneda created an article, October 10, 2023 10:44
Talk issues after macOS Sonoma Upgrade
Issue symptoms After upgrading to macOS Sonoma, users may encounter certain problems when using Talk, particularly in the realm of call quality issues. These issues include: Being unable to make ...
- Ferran Barneda
- Edited December 04, 2023 15:16
- 11 followers
- 6 comments
- 3 votes
Ferran Barneda commented, September 29, 2023 11:48
UPDATE 29 September 2023: We are temporarily pausing the activation of the new IP and port ranges. We will keep you informed about the resumption of this process in our future communications.------...
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- Ferran Barneda
- Edited September 29, 2023 11:50
- 1 vote
Ferran Barneda commented, September 28, 2023 12:20
Adnerys Rondón The 12th of September, 2023, was indeed the deadline for implementing the necessary changes to avoid any potential impact from the new network requirements for Talk. As of now, Talk...
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- Ferran Barneda
- Created September 28, 2023 12:20
- 0 votes
Ferran Barneda commented, August 03, 2023 15:30
Hola Adnerys Rondón Sí, esta página https://networktest.twilio.com/?usenewvoiceips=true prueba tu conectividad con Twilio, nuestro proveedor, y te permitirá probar tu conexión con los siguientes do...
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- Ferran Barneda
- Created August 03, 2023 15:30
- 0 votes
Ferran Barneda commented, July 07, 2023 14:53
Adnerys Rondón Please reload the page if you don't see it. New section called FAQ.
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- Ferran Barneda
- Created July 07, 2023 14:53
- 1 vote