Ferran Barneda
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Total activity98
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Last activity
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Activity overview
Latest activity by Ferran Barneda-
Ferran Barneda commented,
Hola Adnerys Rondón Sí, esta página https://networktest.twilio.com/?usenewvoiceips=true prueba tu conectividad con Twilio, nuestro proveedor, y te permitirá probar tu conexión con los siguientes do...
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Ferran Barneda commented,
Adnerys Rondón Please reload the page if you don't see it. New section called FAQ.
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Ferran Barneda commented,
Hello Community, We just published a new FAQ section. We will continue to add to this section when new questions from our community are asked. Please check back periodically for additional informat...
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Ferran Barneda commented,
Paula S da NuvemshopSince these network configuration changes need to be made outside the Zendesk product, please reach out to your IT department or network administrator who has access to your net...
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Ferran Barneda commented,
Paula S da NuvemshopHappy to clarify…. Network configuration changes are made outside the Zendesk product, so you might have to contact your IT department or network administrator to make this chan...
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Ferran Barneda commented,
Izabella HammarIP rangePort rangeBoth of these two affect TALK and SELL. So, this means that if you are a Talk customer or if you are a Sell customer, you will need to make this change.The Domains ...
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Ferran Barneda created an article,
Announcing: New network requirements for Zendesk Talk
Note: After further discussions with our provider, we determined that we will no longer require the domains listed below. We sincerely apologize for any confusion caused by these changes. eventgw...
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Ferran Barneda created an article,
How can I download a greeting from Talk?
Question How can I download a custom or default greeting in Talk? Answer Follow the steps below to download the mp3 file of a greeting in Talk. Downloading a greeting In Admin Center, navigate t...
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Ferran Barneda created an article,
Talk error: Cannot connect to number
Issue When placing an outbound call, I receive the Talk error: Cannot connect to number. Resolution To resolve this error, ensure the number is formatted correctly using the international standar...
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Ferran Barneda created an article,
Country-specific requirements for text messaging
What's my plan? In this article, you'll learn about country-specific requirements for text messaging. This article contains the following sections: Malaysia Singapore Taiwan United States Ma...